The New Braunfels Counseling Center is a well-established institution in the community, offering a wide range of services, including individual and family therapy, counseling for various issues, and specialized care for neurodivergent individuals. The center's location is easily accessible, with wheelchair-friendly entrance, parking lot, and restroom facilities.The staff is comprised of experienced and knowledgeable professionals, including therapists, counselors, and administrators. While some clients have reported difficulty in getting a hold of staff or dealing with certain office policies, most have expressed satisfaction with the care they received.The center's office is clean, modern, and welcoming, with a comfortable atmosphere that makes clients feel at ease. The staff is friendly and accommodating, with some clients reporting a strong sense of community and support.One notable issue with the center is the lack of communication with clients, particularly in regards to scheduling and appointment confirmations. A few clients have reported frustration with the front desk staff, citing rudeness and unhelpfulness. However, it appears that the center is taking steps to address these concerns and improve their communication with clients.The center's services are comprehensive and varied, with a focus on providing individualized care to each client. They offer a range of therapy modalities, including EMDR, and have a team of experienced therapists who are knowledgeable in various areas of counseling.The center's prices are competitive, with most clients reporting that they felt the services were worth the cost. However, some clients have expressed concern about the high cancelation fees, which can range from $50 to $150, depending on the client's status.Overall, the New Braunfels Counseling Center is a solid choice for individuals and families seeking counseling services. While some issues with communication and office policies may arise, the center's commitment to providing quality care and support makes it a valuable resource in the community.