This location has a mixed set of customer experiences. While some customers have had positive experiences with the staff's knowledge and helpfulness, others have reported issues with customer service, including being spoken to rudely and having parts sold to them that were not as described. The location's inventory and prices seem to be a strength, with many customers finding the parts they need at a good price. However, the quality of the parts and the location's willingness to work with customers who have issues with their purchases seem to be areas for improvement. The location's innovativeness is unclear based on the available data.It is worth noting that the location has had some issues with customer service, including a customer who reported being spoken to rudely and having their part sold to them despite being defective. The location has also had issues with customers trying to return parts that were not as described, with some customers reporting that the location was unwilling to work with them to resolve the issue. However, other customers have reported having positive experiences with the staff and the location's inventory.Overall, this location seems to be a mixed bag, with some strengths and weaknesses. While some customers have had positive experiences, others have reported issues with customer service and the quality of the parts. It is unclear whether the location is innovative or not based on the available data.