Universal City
Northeast Ob/Gyn Associates, Boerne
30.49
30.49
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Overall
Quality
Innovativeness
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The Northeast Ob/Gyn Associates clinic in Boerne has received mixed reviews from patients. While some praise the clinic's staff, doctors, and facilities, others have expressed dissatisfaction with their experiences. The clinic's overall rating is 3.5 out of 5, reflecting a balance of positive and negative comments.The quality of care at the clinic is a concern, with some patients reporting poor communication and a lack of care from certain doctors. For example, one patient mentioned being told to wait 8 weeks for an appointment despite being in pain after giving birth, while another patient reported being charged a $75 cancellation fee for rescheduling an appointment.However, many patients have praised the clinic's doctors, particularly Dr. Berg, Dr. Caddell, and Dr. Brackett, for their compassion, expertise, and willingness to listen to patients' concerns. Some patients have also appreciated the clinic's amenities, such as the wheelchair-accessible facilities and restrooms.Pricing is a strong point for the clinic, with some patients reporting that the costs are reasonable and fair. However, others have expressed frustration with the billing practices and insurance coverage.In terms of innovativeness, the clinic has received praise for its modern facilities and use of technology. Some patients have appreciated the clinic's patient portal and the ability to access their medical records online.One major issue that has been highlighted in several reviews is the clinic's staff, particularly the front desk staff and nurses. Some patients have reported being treated rudely or dismissively by staff members, which has led to a negative experience overall.Overall, while the clinic has its strengths and weaknesses, it is clear that there is room for improvement in terms of quality of care, communication, and staff interactions. With some adjustments, the clinic could provide a more positive experience for its patients.
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Categories
Medical Service
Gynecology
Women's health clinic
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