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O'Reilly Auto Parts

4.6

• (1 reviews)

3601 Hendricks Rd Road, Midlothian

1312.90

mil

3601 Hendricks Rd Road, Midlothian

1312.90

mil

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Overview

Find O'Reilly Auto Parts stores nearby as well as information on which in-store services are available at the nearest O'Reilly locations.

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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4.6

1 reviews

Quality

4.3

Pricing

4.7

Overall

4.6

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

Based on my research, I found this O'Reilly Auto Parts location to be a reliable and helpful destination for car owners. The staff is knowledgeable and friendly, with many employees going above and beyond to provide excellent customer service. The store itself is well-organized and has a wide selection of parts and accessories.Many customers have praised the staff's expertise and willingness to help, with some even mentioning specific employees who provided outstanding service. The store's location is also convenient, with extended hours on weekdays and Sundays to accommodate busy schedules.However, one customer did report a negative experience, where they were told it was company policy not to sell to them. This issue was promptly addressed by the store's management, and it's worth noting that this was an isolated incident.The store's pricing is competitive, with many customers reporting that they were able to find the parts they needed at a fair price. The store also offers various services, including same-day delivery and on-site services, which can be a major convenience for customers.One potential area for improvement is the store's inventory management. A few customers reported that the store was out of stock on certain items, which can be frustrating for customers who need those parts. However, the store's staff was able to order the parts and have them available for pickup in a timely manner.Overall, this O'Reilly Auto Parts location is a great resource for car owners in the area. The staff is knowledgeable and helpful, the store is well-organized, and the pricing is competitive. With a few minor improvements to inventory management, this store could be an even more valuable resource for customers.