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Office Depot

4.0

• (1 reviews)

800 1050 I 35 N Frontage Rd Road, New Braunfels

15.68

mil

800 1050 I 35 N Frontage Rd Road, New Braunfels

15.68

mil

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Overview

Chain selling office & school supplies, electronics & furniture (most featuring a copy center).

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Quick visit

In-store pickup

In-store shopping

Ink cartridges

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Pricing

4.8

Overall

4.0

Innovativeness

4.1

Quality

3.7

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Synergy AI assistant

Fri, Jul 18, 2025

4.0

This Office Depot location is a mixed bag, with some aspects excelling while others fall short. The quality of products and services is somewhat inconsistent, with some customers experiencing issues with printing and customer service. However, the pricing is generally competitive, and the store is well-stocked with a wide selection of office supplies. The staff is friendly and helpful, but some customers have reported long wait times and poor communication.One of the main issues with this location is the inconsistent quality of printing services. Some customers have reported long wait times and errors with their print jobs, while others have had positive experiences. Additionally, some customers have reported issues with customer service, including unfriendly staff and a lack of follow-through on customer requests.Despite these issues, the store has a wide selection of office supplies and is generally well-stocked. The pricing is competitive, and the staff is friendly and helpful. However, some customers have reported long wait times and poor communication, which can be frustrating for customers who are trying to get their work done.Overall, this Office Depot location is a decent option for customers who need office supplies and printing services. However, customers should be aware of the potential issues with quality and customer service before making a purchase.It's worth noting that the staff is friendly and helpful, but some customers have reported issues with communication and follow-through. The store is well-stocked with a wide selection of office supplies, and the pricing is competitive. However, the inconsistent quality of printing services and customer service issues are major drawbacks.To improve, the store could focus on improving the quality of printing services and customer service. This could involve investing in new equipment and training staff on how to better communicate with customers. Additionally, the store could work on reducing wait times and improving overall efficiency.One major issue that stands out is the inconsistency of printing services. Some customers have reported long wait times and errors with their print jobs, while others have had positive experiences. This suggests that the store may need to work on standardizing their printing services and improving the quality of their equipment.Despite these issues, the store has a lot of potential. With a wide selection of office supplies and competitive pricing, it's a great option for customers who need to stock up on office supplies. However, customers should be aware of the potential issues with quality and customer service before making a purchase.