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Old Navy

4.3

• (1 reviews)

1516 Broadway Street, New York

1578.18

mil

1516 Broadway Street, New York

1578.18

mil

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Overview

Chain with a wide range of clothing for the family from jeans to loungewear, plus fun accessories.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Men's clothing

Women's clothing

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Reviews

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4.3

1 reviews

Pricing

5.0

Overall

4.3

Quality

3.1

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

This location of Old Navy is a well-established store that caters to families with a wide range of clothing options, from jeans to loungewear, and fun accessories. The prices are a major plus point, making it a great destination for those on a budget. However, the quality of the clothing is somewhat lacking, which might be a drawback for some customers. On the other hand, the store's innovative approach to fashion and customer service is commendable. The staff is generally friendly and helpful, with some employees going above and beyond to assist customers. The store's location in Times Square is also a major advantage, making it easily accessible to tourists and locals alike. However, some customers have reported issues with customer service, including long lines and unhelpful staff.One major issue that stands out is the inconsistent quality of the clothing. Some customers have reported receiving faulty or ill-fitting items, which can be frustrating and disappointing. Additionally, the store's return policy can be a bit confusing, with some customers reporting difficulties in returning or exchanging items.Despite these issues, Old Navy remains a popular destination for those looking for affordable and stylish clothing. With its wide range of options and competitive pricing, it's a great place to find something for the whole family. However, customers should be aware of the potential issues with quality and customer service before making a purchase.