Universal City
OYO Hotel San Antonio Lackland Air Force Base West
23.72
23.72
Overview
Casual lodging with brightly colored rooms, free Wi-Fi, and in-room fridges.
Features
Free Wi-Fi
Air-conditioned
Breakfast
Free Wi-Fi
Pool
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Overall
Quality
Pricing
Innovativeness
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This location has a mixed reputation, with some guests enjoying their stay due to the friendly staff and convenient location, while others have experienced issues with cleanliness, maintenance, and safety concerns. Despite some guests finding the prices to be reasonable, others have been disappointed with the lack of value for their money. It seems that the hotel is not prioritizing innovation or modernization, as some guests have reported outdated amenities and conditions. Overall, this location appears to be average, with some positive and negative aspects to consider. Guests have reported a range of issues, from cleanliness concerns and maintenance problems to safety concerns and conflicts with staff. Some guests have also mentioned that the hotel's appearance and amenities are not as advertised, which has been a source of frustration. However, a few guests have praised the hotel's location and the friendly staff, highlighting the importance of these factors in their overall experience. Unfortunately, there have been several instances of guests reporting serious safety concerns, including cockroaches, mold, and a strong smell of smoke. This is a major issue that the hotel needs to address urgently to ensure the health and well-being of its guests.
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