Universal City
Pak Medical Group | The Center of Excellence by InnovaCare Health
14.09
14.09
Overview
Dr. Jose Sosa Palacios is part of the care team at Orlando Family Physicians by InnovaCare Health and is accepting new patients.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Appointments recommended
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Overall
Quality
Pricing
Innovativeness
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The overall experience at Pak Medical Group | The Center of Excellence by InnovaCare Health is decent, with a score of 4.1 out of 5. While the quality of care is generally good, with a score of 4.2, the pricing is a concern, with a score of 3.8. The medical staff and facilities are well-equipped and clean, but the billing and administrative aspects of the practice seem to be a source of frustration for many patients. The innovativeness of the practice is notable, with a score of 4.4, suggesting that they are trying to stay ahead of the curve in terms of medical technology and treatment options.Some patients have reported exceptional experiences with the medical staff, particularly with doctors like Dr. TamTam, Dr. Armour, and NP Forney, who are described as kind, caring, and knowledgeable. The front desk staff, including Angela, Patty, and Patti, are also praised for their friendliness and helpfulness. However, some patients have reported difficulty in getting appointments, long wait times, and issues with billing and communication.One major issue that has been consistently reported is the difficulty in getting appointments and the long wait times for non-emergency procedures. Several patients have reported having to wait weeks or even months for appointments, and some have had to resort to seeking care from other providers. Additionally, some patients have reported issues with billing and communication, including being sent incorrect bills or being told that their insurance was not accepted when it actually was.Another issue that has been reported is the high staff turnover rate at the practice. Several patients have reported seeing multiple doctors in a short period of time, and some have expressed concerns about the quality of care provided by newer staff members. While the practice has responded to these concerns by offering to speak with patients who have had negative experiences, it is unclear whether these issues have been fully addressed.Overall, while Pak Medical Group | The Center of Excellence by InnovaCare Health has its strengths, it also has some significant weaknesses that need to be addressed in order to provide the best possible care for its patients.
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Hours
Closed
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Beauty & Wellness
Spa & Wellness Centers
Medical Service
Hospitals
Medical Centers
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Wellness center
Medical clinic
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Family practice physician
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