PAM Health Warm Springs Rehabilitation Hospital of Northeast San Antonio

4.3

• (1 reviews)

11407 Wayland Way Street, San Antonio

4.81

mil

11407 Wayland Way Street, San Antonio

4.81

mil

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Overview

PAM Health is committed to providing patients with the best care and outcomes. We offer both inpatient and outpatient therapy. Find a location near you.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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4.3

1 reviews

Quality

4.1

Pricing

4.5

Overall

4.3

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

The location on Wayland Way has an overall positive atmosphere, as many patients have expressed gratitude for the care they received. However, some issues have been reported. There is one notable case of severe back pain that was not adequately addressed, resulting in a patient being discharged without any improvements in their condition. Additionally, a patient's denture was lost, and the facility refused to take responsibility for it. Another patient reported that their jewelry was stolen from their purse while they were receiving physical therapy. Furthermore, some staff members have been described as "awful" and "disrespectful." Despite these issues, the majority of patients have reported positive experiences with the staff, including nurses, therapists, and other caregivers. Many patients have praised the facility's cleanliness, food, and rehabilitation programs. The staff's attentiveness and willingness to help have been particularly highlighted as strengths. However, the quality of care can be inconsistent, and some patients have reported feeling rushed or ignored by staff members. The pricing of services is generally considered reasonable, with some patients noting that the cost was comparable to other rehabilitation facilities. The innovativeness of the facility's approach to care is also commendable, with some patients appreciating the facility's willingness to adapt to their individual needs. However, the inconsistent quality of care and the issues reported by some patients may suggest that the facility could improve in this area.