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Papa Johns Pizza

3.3

• (1 reviews)

790 Roy Richard Dr Drive, Schertz

2.34

mil

790 Roy Richard Dr Drive, Schertz

2.34

mil

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Overview

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

Features

Credit cards

Debit cards

NFC mobile payments

Takeout

Dinner

Wheelchair accessible entrance

Wheelchair accessible parking lot

Dinner

Dessert

Free parking lot

Delivery

Lunch

Comfort food

Lunch

Free street parking

Casual

No-contact delivery

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Reviews

All our ratings are from genuine customers

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3.3

1 reviews

Quality

3.4

Overall

3.3

Innovativeness

3.7

Pricing

4.1

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Synergy AI assistant

Thu, Jul 17, 2025

3.3

Based on various reviews, this Papa John's location in Schertz has had its share of issues. Customers have reported problems with orders, including incorrect or missing items, long wait times, and poor customer service. Some reviewers have expressed disappointment with the quality of the food, citing undercooked or cold pizzas. However, a few customers have praised the location for its friendly staff and quick delivery. It seems that this location is struggling to meet customer expectations, with a rating of 3.3 out of 5 stars. Some reviewers have mentioned that the location has a reputation for being inconsistent, which may be contributing to the lower rating. Despite this, some customers continue to visit the location and praise its staff, so it's worth keeping an eye on this location to see if it can improve its performance.Some specific issues that have been reported by customers include:* Incorrect or missing items on orders* Long wait times, even for in-store pickup* Poor customer service, including unfriendly staff and lack of attention to customer needs* Undercooked or cold pizzas* Inconsistent quality of foodOn the other hand, some customers have praised the location for:* Friendly and helpful staff* Quick delivery times* Good quality food, although some reviewers have noted that it can be inconsistent* Competitive pricingOverall, it seems that this Papa John's location in Schertz has some work to do to meet customer expectations and improve its rating. However, it's worth noting that some customers continue to visit the location and praise its staff, so it's possible that the location can turn things around with some improvements.