This location has been the go-to spot for many pet owners in San Antonio, who praise the staff for being friendly, caring, and attentive to their pets' needs. The majority of clients have been satisfied with the quality of service, with many dogs leaving looking and smelling great. While some clients have had issues with the pricing, many find it to be reasonably priced compared to other pet groomers in the area. The innovativeness of the business is evident in the variety of services offered, including a range of haircuts and styles for dogs of all breeds. Some clients have mentioned that the business is a bit pricey, but the quality of service makes it worth the cost. The business also seems to have a good reputation for handling anxious or nervous pets, with many clients reporting a smooth and stress-free experience for their pets. Overall, this location seems to be a great choice for pet owners who want a high-quality, professional grooming experience for their pets. However, the business seems to have some inconsistent hours, with some days being closed or having limited hours, which may be a drawback for some clients.