Universal City
Pediatric Heroes & Families Primary Care Clinic
10.40
10.40
Overview
A children's clinic that provides your healthcare needs from urgent care needs, annual check-ups, and vaccinations.
Features
Identifies as Black-owned
Identifies as veteran-owned
Identifies as Black-owned
Identifies as women-owned
Identifies as veteran-owned
Identifies as women-owned
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Pricing
Overall
Quality
Innovativeness
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This pediatric practice, Pediatric Heroes, is located in San Antonio, Texas, and has received numerous positive reviews from patients. The staff is described as friendly, patient, and kind, with some reviewers noting that they have never had a bad experience. Dr. Marlischa Jackson-Hall is praised for her professionalism, bedside manner, and ability to listen to patients' concerns. She is described as thorough, patient, and kind, and her staff is also commended for being helpful and responsive.Many reviewers have expressed their appreciation for the practice's efficient and quick appointments, with some stating that they have never had to wait long. The office is described as clean and organized, with toys available for children to play while waiting. The front desk staff is praised for being professional and friendly.Several reviewers have noted that they were able to get appointments quickly and easily, even on short notice. One reviewer mentioned that she was able to get an appointment for her child's sick visit the very next morning. Another reviewer praised the practice for being flexible and accommodating, noting that they were able to fit her child in for a same-day appointment.Some reviewers have also praised the practice for its innovative approach to healthcare. One reviewer noted that Dr. Jackson-Hall uses a holistic approach to medicine, taking into account the whole child, not just their physical health. Another reviewer praised the practice for its use of technology, noting that they were able to access their child's medical records online and communicate with the doctor and staff easily.One issue that has been highlighted by several reviewers is the sometimes long wait times for the doctor. One reviewer mentioned that they had to wait 20 minutes to see the doctor, and another reviewer noted that they had to wait 15 minutes. However, it's worth noting that these wait times are not universal and that many reviewers have had quick and efficient appointments.Overall, Pediatric Heroes appears to be a well-regarded and reliable pediatric practice in San Antonio. The staff is friendly and professional, the office is clean and organized, and the doctors are thorough and kind. While there may be some minor issues with wait times, the practice's overall quality and innovativeness make it a great choice for families in the area.
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Hours
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Categories
Medical Service
Emergency Care
Urgent care center
Nurses
Nurse practitioner
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