business or service...

Universal City

PetSmart

4.3

• (1 reviews)

948 Springfield Rd Road, Union, New Jersey, 07083

1560.87

948 Springfield Rd Road, Union, New Jersey, 07083

1560.87

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Overview

Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Features

NFC mobile payments

Onsite services

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

Curbside pickup

On-site parking

Debit cards

Delivery

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Pricing

4.5

Quality

3.8

Overall

4.3

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

This store is a great place to find everything you need for your pets. The staff is friendly and helpful, and the store is well-organized. However, the quality of some products and services can be inconsistent. For example, some customers have reported receiving poor grooming services, and there have been issues with the availability of certain products. The pricing is generally reasonable, but some customers have felt that it is too high. The store offers a range of innovative products and services, such as grooming and pet training, but some customers have felt that these services are not well-implemented.There is one major issue with this store: the inconsistency in quality. Some customers have reported receiving excellent service, while others have reported poor service. This can be frustrating and disappointing, especially when it comes to something as important as your pet's grooming or health. It would be great if the store could work to improve the consistency of its services and products.The store has a wide range of products and services available, including pet food, toys, and accessories, as well as grooming and pet training services. The staff is generally friendly and helpful, and the store is well-organized. However, some customers have reported that the store can be busy and overwhelming, especially during peak hours.Overall, this store is a good option for pet owners who are looking for a one-stop shop for all their pet needs. However, it's worth being aware of the potential for inconsistency in quality and doing some research before visiting the store.