Universal City
Pinky's Nail & Spa
9.86
9.86
Overview
Nails salon 78232. Nails salon San Antonio - Pinky’s Nail & Spa was founded on the idea that it would be the perfect location at 2838 N Loop 1604 E
Features
NFC mobile payments
Wi-Fi
Onsite services
Credit cards
Wheelchair accessible parking lot
Wheelchair accessible entrance
Accepts walk-ins
Appointments recommended
Wheelchair accessible restroom
Debit cards
Restroom
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Overall
Quality
Pricing
Innovativeness
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The location is Pinky's Nail & Spa, situated in Building 2838, N Loop 1604 E Street, Suite 106, San Antonio City. This nail salon has a strong reputation, with a 4.5-star rating from third-party sources. The majority of reviews praise the friendly and welcoming staff, with many clients expressing their loyalty to the salon and its owner, Kelly.One issue that stands out is a review from a customer who felt that the technician did not listen to their instructions and made mistakes during their service. This customer felt that the owner, Kelly, was defensive and dismissive when they tried to address the issue. However, the majority of reviews highlight the excellent service and attention to detail provided by the staff, particularly Kelly.The salon offers a wide range of services, including nail extensions, pedicures, manicures, and eyelash extensions. They also offer a variety of payment options, including NFC mobile payments, debit cards, and credit cards. The salon is wheelchair accessible, with a ramp entrance, wheelchair-accessible parking lot, and a wheelchair-accessible restroom.In terms of pricing, many clients mention that the prices are reasonable and competitive compared to other salons in the area. Some clients have mentioned that they have received good value for their money, with one client even mentioning that they felt pampered and relaxed after their service.The salon's innovativeness is reflected in its willingness to try new techniques and stay up-to-date with the latest trends in nail design. Many clients have mentioned that they have been impressed by the creativity and attention to detail of the staff, particularly Kelly.Overall, Pinky's Nail & Spa appears to be a well-established and reputable nail salon with a strong reputation for excellent service and attention to detail. However, it is worth noting that the salon has had some issues with customer satisfaction in the past, particularly with regards to communication and follow-through on service.One area for improvement could be to ensure that the staff are listening to and addressing customer concerns in a more timely and effective manner. This could involve providing additional training on customer service and communication skills, as well as implementing a system for tracking and addressing customer complaints.In terms of recommendations, I would suggest that clients look for staff who are attentive and willing to listen to their needs and preferences. I would also recommend that clients ask for Kelly specifically, as many clients have praised her attention to detail and creativity. Additionally, I would suggest that clients take advantage of the salon's appointment system to ensure that they can get the services they want in a timely manner.Finally, I would recommend that the salon consider implementing a loyalty program or rewards system to incentivize repeat business and reward loyal customers. This could include offering discounts or special perks to clients who return regularly or refer friends to the salon. By implementing such a program, the salon could build a stronger sense of community and loyalty among its clients, which could ultimately lead to increased customer satisfaction and retention.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Beauty & Wellness
Nail Salons
Nail salon
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