The business location seems to be well-regarded by its customers, with an overall rating of 4.9 out of 5. The quality of care provided is also excellent, with a rating of 4.9. The pricing appears to be competitive, with a rating of 4.9. The business's innovativeness is also notable, with a rating of 4.9.The business's strength lies in its exceptional care for pets, as evident from the numerous positive reviews. Customers praise the daily updates and photos they receive, which put their minds at ease while they're away. The business's attention to detail and personalized approach to each pet's needs are also highly appreciated.However, there are some issues that should be addressed. One customer mentioned that they were a bit concerned about their pet's behavior upon returning home, but this was likely due to the pet's anxiety rather than any fault of the business.Overall, Pinky's Pet Resort seems to be a reliable and trustworthy option for pet owners in need of boarding services. With its excellent quality of care, competitive pricing, and innovative approach, it's no wonder that the business has such a high rating.