The business has a well-maintained location with free parking options available. The building itself appears to be in good condition, and the atmosphere inside is cozy and casual. The staff is friendly and welcoming, with some owners showing a strong passion for their work. However, there are some issues with the food quality, with some reviewers mentioning that their orders were not up to par. One reviewer specifically mentioned that their dish was overcooked, and another mentioned that the pizza was "trash." There are also some issues with the service, with some reviewers mentioning that the staff was rude or unhelpful. Despite these issues, the business has a high rating and is well-liked by many customers.