Universal City
Pro plus Automotive
1.77
1.77
Features
Oil change
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
Overall
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This location has significant issues with providing quality services to its customers. Despite its convenient location and extended working hours, the business has received numerous complaints about shoddy workmanship and poor customer service. Multiple reviewers have reported having their vehicles held for an extended period, only to return with unresolved issues. The owners' responses to these complaints have been dismissive and unprofessional. The reviewer who left a positive review mentioned an amazing paint job, but this appears to be an isolated incident. Overall, this location seems to be prioritizing its own interests over customer satisfaction. The unusual working hours, which include late night and early morning shifts, raise concerns about the quality of service during these times. One glaring issue is the owners' tendency to dismiss and downplay legitimate complaints, which suggests a lack of accountability and transparency. Customers are warned to approach this business with caution.
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Hours
Closed
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Categories
Automotive & Boat Service
Car Service
Mechanic
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