This Public Storage location on Vance Jackson Rd in San Antonio is a reliable choice for those seeking a secure and clean storage facility. The staff is friendly and knowledgeable, with some employees, such as Donna, Reggie, and Kriss, standing out for their exceptional customer service and helpfulness. Many customers have praised the facility's cleanliness and organization, with some even commenting on the pleasant atmosphere. However, a few customers have raised concerns about the automated phone system and the fact that the office is sometimes unattended. One customer had a negative experience with their unit being broken into, which is a serious issue that the facility needs to address. Overall, this location is a good option for those looking for a storage facility, but it's essential to be aware of the potential issues.