Universal City
Rapha Counseling LLC
5.03
5.03
Overview
WE PLACE GREAT EMPHASIS ON THE HEALING OF THE HEART AND SOUL OF PAST HURTS. RAPHA HAS COUNSELORS IN SAN ANTONIO AT TWO LOCATIONS WITH MENTAL AND BEHAVIORAL HEALTH SESSIONS. FAMILY, MARRIAGE, ADOLESCENT, CHILDREN COUNSELING FOR MANY ISSUES INCL DEPPRESSION, ANXIETY AND PTSD, SUICIDE THOUGHTS AND
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Identifies as Latino-owned
Appointment required
Identifies as Latino-owned
Identifies as veteran-owned
Identifies as veteran-owned
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This business location provides mental health services and financial advising, with a focus on therapy and counseling. The office is wheelchair accessible, and appointments are recommended. The staff is identified as women-owned, Latino-owned, and veteran-owned, which may be appealing to clients seeking diverse representation.The business has received generally positive reviews, with many clients praising their therapists and staff for being kind, sincere, and thorough. Some clients have reported experiencing trauma and found their therapists to be supportive and non-judgmental. One client praised the office staff for being easy to communicate with and providing helpful information.However, there are also some negative reviews. One client reported feeling neglected and abused by the staff, while another client reported feeling frustrated with the billing process. A third client reported being late for their session, but the office staff apologized and explained that they had been engaged in a conversation and were trying to resolve a particular issue.One of the most concerning reviews is from a client who reported that their therapist, Laura Billingsley, called CPS after their first session without prior communication or explanation. This resulted in a CPS investigation that caused significant stress for the client and their family. The client feels that the therapist could have handled the situation more delicately and professionally.Despite these negative reviews, the business has a 4.3-star rating on average, with 11 out of 14 reviews being 5-star ratings. This suggests that the business is generally well-regarded by its clients, but there may be some concerns about the quality of care and the behavior of certain staff members.Overall, this business location appears to provide high-quality services and a welcoming environment for its clients. However, potential clients should be aware of the possibility of negative experiences and take steps to research the business and its staff before making a decision.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Financial Service
Mental Health
Financial Advisors
Counselor
Mental health clinic
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