Universal City
Rapid Tax
7.22
7.22
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
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The business has a good overall reputation with a rating of 4.2 out of 5. The quality of service is consistently high, with most customers praising the friendly and helpful staff, particularly Kris. The staff are knowledgeable and efficient, making the tax preparation process quick and easy.The business has a strong focus on customer service, with a high level of professionalism and organization. The staff are very responsive to customer needs and go above and beyond to ensure that customers have a good experience. Many customers have reported receiving their tax refunds quickly, often in as little as 5 days.One area where the business could improve is in its online presence. While the website is user-friendly, some customers have reported difficulty getting in touch with the business by phone or email. However, the business has made efforts to improve its communication with customers, including sending out regular updates on the status of tax returns.The business is located in a wheelchair-accessible building and offers both onsite and online services. The working hours are convenient, with extended hours on weekdays and a shorter schedule on weekends.The only issue reported by customers is the frustration of dealing with audits, which can be stressful and time-consuming. However, the business has taken steps to address this issue, with a clear policy in place for handling audit-related issues. Overall, the business provides a high level of quality and service, making it a good choice for tax preparation needs.
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Categories
Legal Service
Tax Attorneys
Tax preparation service
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