Universal City
Red Wagon Properties
14.40
14.40
Overview
Red Wagon Properties is the leader for property management in San Antonio with management services for apartments, homes, and more.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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Overall
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Red Wagon Properties is a property management company with a mixed reputation. The company has received mostly negative reviews from clients who have experienced issues with communication, responsiveness, and service quality. Some clients have reported difficulty in getting in touch with the company, being charged excessive fees, and having their requests ignored. However, a few clients have also reported positive experiences, citing helpful and responsive staff, particularly Angela Reese.Some common issues mentioned by clients include:* Difficulty in getting in touch with the company, with some clients reporting that they had to wait weeks or even months for responses to their emails or phone calls.* Excessive fees charged to clients, including cleaning fees, pet fees, and late fees.* Requests being ignored or not fulfilled, including requests for repairs, maintenance, and other services.* Poor communication and transparency, with some clients reporting that they were not informed about important issues or changes.* Issues with the company's online portal, including difficulty in accessing information and receiving notifications.On the other hand, some clients have reported positive experiences with Red Wagon Properties, citing:* Helpful and responsive staff, particularly Angela Reese, who has been described as attentive, knowledgeable, and quick to respond.* Easy and efficient application process.* Timely and professional communication.* Good maintenance and repair services.However, it's worth noting that the company has not responded to some of the negative reviews, which may suggest a lack of transparency and accountability.Overall, while Red Wagon Properties has its strengths, including helpful staff and easy application process, the company's reputation is marred by issues with communication, responsiveness, and service quality. Clients should exercise caution when dealing with this company and carefully review their contracts and agreements before signing.
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Categories
Real Estate
Property management company
Real estate rental agency
Real estate consultant
Real Estate Agencies
Apartment Rental
Property Management
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