The Rent-A-Center store on Walzem Road is a convenient location for customers, with a wide range of products available for rent or purchase. The store's pricing is competitive, with many customers appreciating the affordable options for furniture and appliances. However, some customers have experienced issues with the quality of the products, which can be a concern for those looking for reliable and durable items. In terms of innovativeness, the store seems to be keeping up with the times, offering online shopping and delivery options for customers.Despite some negative reviews, the store has a generally positive reputation, with many customers praising the friendly and helpful staff. The store's working hours are convenient, with extended hours on weekdays and Saturdays. However, some customers have experienced issues with communication and customer service, which can be frustrating for those who are trying to resolve issues with their rentals or purchases.One major issue that has been raised by several customers is the problem of store managers being dishonest and uncooperative. This has led to some customers feeling taken advantage of and being left with financial losses. While this is not a universal experience, it is a significant concern that needs to be addressed by the store management.Overall, the Rent-A-Center store on Walzem Road has both strengths and weaknesses. While it offers convenient and affordable options for customers, it also has issues with product quality and customer service. With some improvements in these areas, the store could become an even more reliable and trustworthy option for customers.