Universal City
Rocket Self Storage
3.73
3.73
Overview
Let Trusted Self Storage Professionals bring a wealth of experience to the table, ensuring that we are well-equipped to help you with all your self-storage needs.
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Overall
Quality
Pricing
Submit a review
Rocket Self Storage is a reliable storage service provider with a good reputation. The staff is friendly and helpful, and the facility is clean and well-maintained. The business has a long history of providing excellent customer service, with many reviewers praising the staff's professionalism and kindness. The storage units are secure, and the facility is accessible 24/7.However, there are a few areas where Rocket Self Storage can improve. Some reviewers have mentioned that the process of renting a storage unit can be a bit tedious, and that the facility's policies and procedures are not always clearly explained. Additionally, there have been some complaints about the availability of equipment, such as dollies, which can make it difficult for customers to move their belongings.Overall, Rocket Self Storage is a good option for those looking for a reliable and secure storage solution. However, it may not be the best choice for those who need a lot of flexibility or who are looking for a more streamlined rental process.The staff at Rocket Self Storage is a major strength of the business. Many reviewers have praised the staff's professionalism and kindness, and have noted that they are always willing to go above and beyond to help customers. The staff is knowledgeable and helpful, and they take the time to explain the facility's policies and procedures to customers.The facility itself is also well-maintained and secure. The storage units are clean and well-lit, and the facility is accessible 24/7. The staff is available to assist customers with any issues or concerns they may have, and the facility has a variety of amenities, including climate-controlled storage units and on-site parking.One of the biggest advantages of Rocket Self Storage is its competitive pricing. The business offers a range of storage unit sizes and prices to fit different budgets and needs, and it is generally priced lower than many other storage facilities in the area.However, the availability of equipment, such as dollies, can be a bit of a problem at Rocket Self Storage. Some reviewers have mentioned that they were unable to find a dolly when they needed one, and that they had to wait for the staff to provide one. This can be frustrating for customers who are trying to move their belongings quickly and efficiently.Overall, Rocket Self Storage is a reliable and secure storage solution that is well worth considering. However, it may not be the best choice for those who need a lot of flexibility or who are looking for a more streamlined rental process.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Home & Daily Service
Storage facility
Storage Service
Self-storage facility
Contact business
1