Universal City
San Antonio Express-News
10.97
10.97
Overview
Your San Antonio local news source plus the latest in events, restaurants, real estate, sports and Austin, Hill Country and Texas news.
Features
Credit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Coffee
Tourists
Quick bite
Photos & videos
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Overall
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This location is a cafe and store situated in Building 9800, Airport Blvd Boulevard, Suite 2099, San Antonio City. It's easily accessible for tourists due to its prominent location. The business offers quick bites and coffee, making it a convenient stop for travelers. Additionally, it has wheelchair-accessible parking and entrance, ensuring that people with disabilities can also visit.The establishment has a co-branding partnership with San Antonio Express-News, indicating that it sells news-related products. In terms of payment options, customers can use NFC mobile payments or credit cards.Unfortunately, there are several issues with the service. Multiple customers have reported rude behavior from employees, which can be a major turn-off for visitors. Some have also mentioned that the staff is unhelpful and seems more interested in chatting with colleagues than assisting customers.One customer noted that the self-checkout machines did not work properly, leading to frustration when trying to make a purchase. Another person experienced rude behavior from an employee who spoke directly to their child in a condescending manner.Despite these issues, some customers have had positive experiences. One person found the staff to be nice and appreciated the convenience of grabbing something on the go. However, these positive reviews are outnumbered by the negative ones, suggesting that the business needs to improve its service to better meet customer expectations.It's worth noting that the pricing seems to be a strong point for this location, with some customers commenting that they found the prices to be reasonable. However, this may not be enough to offset the poor service and other issues.Overall, while this location has some potential, it falls short in terms of providing a good customer experience. With some improvements to the service and addressing the issues mentioned by customers, it could become a more enjoyable stop for travelers.
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Categories
Restaurants & Catering
Cafes
Shopping
Stores
Cafe
Newsstand
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