This business has a solid overall rating, with most customers seeming to be very satisfied. The quality of the services provided appears to be high, with many customers mentioning the helpful and knowledgeable staff. However, there is one issue - some customers have reported that the business can be quite expensive. Pricing seems to be one of the few things that customers do not complain about. In terms of innovativeness, the business seems to be staying up-to-date with the latest trends and techniques in pet grooming. The business is wheelchair accessible, which is a big plus. However, it is only open from Monday to Friday, which may not be convenient for some customers. Overall, this business seems to be a great option for customers looking for high-quality pet grooming services.