Universal City
San Antonio Infectious Diseases Consultants
8.50
8.50
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This location appears to be a medical facility with a narrow focus on infectious diseases. The office is wheelchair accessible, which is a positive feature. However, the staff seems to be uncooperative, as evidenced by several complaints about long wait times, unhelpful office staff, and difficulty getting referrals.Several patients have reported poor treatment and attitudes from some doctors, including Dr. Tapia, who was dismissive and seemed to be using outdated medical practices. On the other hand, a few patients have had positive experiences, particularly with Dr. DeWitt and Dr. Gemma Berlanga, who are highly recommended.The lack of availability for self-pay patients and the office's general uncooperativeness may be a concern for some. While the location is wheelchair accessible, this may not be enough to make up for the other issues. Overall, the location seems to be struggling with staff cooperation and doctor-patient relationships.One significant issue that stands out is the inconsistency in the quality of care provided by the doctors and staff. While some patients have had positive experiences, others have been left feeling frustrated and unsupported. This inconsistency suggests a need for improvement in the quality of care provided by the location.It is worth noting that the location does have some positive features, such as its wheelchair accessibility and the high ratings from a few patients. However, these positives are largely outweighed by the numerous complaints and issues that have been raised.
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Categories
Medical Service
Infectious disease physician
Physicians
Medical clinic
Hospitals
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