Universal City
San Antonio Pediatric Associates P.A. Culebra
23.81
23.81
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Pricing
Overall
Innovativeness
Quality
Submit a review
This pediatrician's office seems to have a lot of potential, but the quality of care and the innovativeness of the staff are let down by the poor management and communication. The doctors are clearly very skilled and caring, as shown by the many positive reviews from satisfied patients. However, the front desk staff is often rude and unhelpful, making it difficult for patients to get appointments or even reach someone on the phone. This lack of professionalism and poor customer service is a major issue that needs to be addressed. The office's pricing is somewhat steep, but not unreasonably so. Unfortunately, the overall experience is marred by the inconsistent and often unhelpful staff. One major issue that needs to be addressed is the need for better planning and communication. Patients often report having to wait for long periods of time, and some have even been turned away because they were a few minutes late. This lack of flexibility and understanding is unacceptable in a medical office. Overall, this pediatrician's office has the potential to be a great place, but it needs to work on improving its staff and management.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Pediatrician
Medical clinic
Pediatricians
Hospitals
Contact business
1