This location is a Government Service facility that seems to have a lot of potential, but unfortunately, it has fallen short in several areas. The building is wheelchair accessible, which is a great feature, and there is an on-site parking lot. However, the service provided by the San Antonio Police Substation located here has been inconsistent. Some visitors have reported feeling frustrated and disrespected by the officers they interacted with. There were instances where victims were not taken seriously, and some even felt traumatized by the experience. It's also been mentioned that some officers seem to be more interested in socializing with each other than actually doing their job. One issue that stood out is the concern about the lack of responsiveness and helpfulness from the police department. It seems that visitors often feel like they're not being taken seriously, and it's difficult to get help when it's needed. While there are some positive aspects to this location, such as its wheelchair accessibility and on-site parking, the poor service and lack of responsiveness from the police department are major drawbacks.