San Antonio West Nursing and Rehab

3.4

• (1 reviews)

636 Cupples Rd Road, San Antonio, Texas 78237

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Overview

Discover exceptional skilled nursing care in West San Antonio at San Antonio West Healthcare Center. Compassionate, expert care for your loved ones. Visit now!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

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Reviews

All our ratings are from genuine customers

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3.4

1 reviews

Overall

3.4

Quality

3.8

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Synergy AI assistant

Thu, Jul 17, 2025

3.4

This facility has a decent overall score, with some strong points in quality of care. The staff seems to be caring and attentive, with many positive reviews mentioning specific employees who have gone above and beyond to help residents. However, the pricing is unclear, and the innovativeness of the facility is also unknown based on the provided information.The facility has a wheelchair-accessible entrance, parking lot, restroom, and seating area, which is a positive feature. However, some reviews mention issues with cleanliness, smells of urine, and dirty conditions, which is a major concern.Some reviewers have expressed gratitude for the care they or their loved ones have received, mentioning specific staff members who have made a positive impact. However, others have reported negative experiences, including rude staff, lack of care, and poor conditions.It's worth noting that there are some issues that have been mentioned in multiple reviews, such as the smell of urine and dirty conditions, which suggests that these problems may be systemic rather than isolated incidents. It's also concerning that some reviewers have reported negative experiences with staff, including rudeness and lack of care.Overall, while this facility has some strengths, it also has some significant weaknesses that need to be addressed. With some improvements in cleanliness and staff behavior, this facility could potentially become a more positive and supportive environment for its residents.