Universal City
Schertz Bank & Trust
1.29
1.29
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Drive-through
Photos & videos
Submit a review
Quality
Overall
Pricing
Innovativeness
Submit a review
This bank seems to be a decent option for people who value good customer service. The staff at this location are friendly and professional, as evidenced by multiple positive reviews. Some customers have been with the bank for many years, which suggests a high level of customer loyalty.The bank's working hours are standard for a bank, with slightly longer hours on Fridays and shorter hours on Saturdays. The drive-through service is a convenient option for customers who want to quickly access their accounts.One of the main issues with this bank is the quality of service for commercial customers. Some reviewers have reported being charged sneaky fees and experiencing poor service. This suggests that the bank may not be as accommodating for business customers as it is for individual customers.The bank's ATM is small and only offers drive-up service, which may be a limitation for customers who prefer to use a walk-up ATM.The bank's online presence is good, with a simple website that allows customers to access their accounts and conduct basic banking tasks.Despite some issues, this bank seems to be a good option for people who value good customer service and a hassle-free banking experience. However, commercial customers may want to consider other options that offer more relationship-based banking.One area for improvement is the bank's handling of issues related to overdrafts and late fees. Some reviewers have reported being charged excessive fees for overdrafts, which can be a major inconvenience for customers who are struggling to make ends meet.The bank's website is user-friendly and allows customers to access their accounts and conduct basic banking tasks. However, it's not clear whether the bank offers online bill pay or other online banking services.Overall, this bank seems to be a solid option for people who value good customer service and a hassle-free banking experience. However, commercial customers may want to consider other options that offer more relationship-based banking.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Financial Service
ATM
Banks
Bank
Contact business
1