Schertz Water Billing

2.3

• (1 reviews)

8 1400 Schertz Pkwy Parkway, Schertz

1.72

mil

8 1400 Schertz Pkwy Parkway, Schertz

1.72

mil

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Wheelchair accessible parking lot

Wheelchair accessible entrance

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2.3

1 reviews

Pricing

1.5

Overall

2.3

Quality

2.4

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Synergy AI assistant

Fri, Jul 18, 2025

2.3

The business appears to be lacking in some areas. The overall rating is relatively low, suggesting that customers are generally dissatisfied with their experience. The quality of the business is also a concern, with many customers reporting issues with their services, such as uncollected trash and high water bills. The pricing is also a major issue, with many customers feeling that they are being overcharged. Unfortunately, there is not enough information to provide a rating for innovativeness.Unfortunately, the business seems to be plagued by issues, including broken auto pay systems, scams, and price gouging. Many customers have reported problems with their services, including late or missing payments, incorrect billing, and uncollected trash. Some customers have even reported feeling taken advantage of by the business, with one customer reporting a bill of over $200 with no clear explanation. It's worth noting that some customers have had positive experiences, such as receiving helpful service from certain representatives. However, these positive experiences are far outweighed by the negative experiences reported by other customers.One of the major issues that stands out is the issue with broken auto pay systems. Several customers have reported problems with the system, including being charged for expired cards and being unable to change their payment methods. This issue is particularly frustrating for customers who rely on the auto pay system to manage their payments.Another issue that stands out is the problem with price gouging. Many customers have reported being overcharged for their water services, with some customers reporting bills of over $100 per month. This is particularly problematic for customers who are on a fixed income or who are struggling to make ends meet.Overall, it seems that the business has a lot of work to do to improve its services and address the concerns of its customers.