The business seems to be well-organized, with a variety of services offered, including car sales, car wash, and repair services. The staff is generally friendly and knowledgeable, with some exceptional sales associates like Candice Nobles and Zach Urbanski. However, there have been some issues with communication and transparency, particularly with regards to repairs and costs. Some customers have reported feeling pressured or misled, which is concerning. Additionally, there have been a few instances of damage to customers' vehicles during service, which is unacceptable. Despite these issues, the business has a strong reputation and many satisfied customers who appreciate the quality of service and products offered. To improve, the business could focus on improving communication and transparency, particularly in regards to repairs and costs, and ensure that all staff members are following proper procedures to avoid damage to customers' vehicles. Overall, this business seems to be a good option for customers looking for a quality car-buying experience, but with some caveats.