The business has a great reputation, with many customers praising the friendly and helpful staff. The store offers a wide variety of shoes for men, women, and kids, including casual, dress, and athletic styles. Prices are generally considered to be affordable, with many customers mentioning great deals and discounts. However, some customers have experienced difficulty finding their size, and there have been reports of poor customer service at some locations. The store's ability to innovate and offer new products and styles is unclear. Overall, it seems like a good option for those looking for a wide selection of shoes at affordable prices.