Smart Start is a reputable provider of Ignition Interlock Devices in New Braunfels. The location is convenient and easily accessible, with a wheelchair-accessible entrance and parking lot. The staff is knowledgeable and helpful, making the process smooth and low-stress. Clients appreciate the friendly and professional service, with many praising the staff's ability to explain the device's functionality in detail. The location is also LGBTQ+ friendly and welcoming.However, there are some issues that need to be addressed. The service can be slow, with some clients waiting for extended periods of time. Additionally, there have been reports of technicians being rude and unhelpful, which is unacceptable.Overall, Smart Start is a reliable choice for Ignition Interlock Device installation, but it's essential to be aware of the potential delays and issues with staff attitude. With some improvements, this location could provide an even better experience for its clients.