The business has a decent overall rating, which might not be surprising given the mixed feedback. However, the quality of the products and services seems to be the weakest link, with an average rating of 3.8 out of 5. This suggests that some customers have had issues with the taste, quality, or consistency of the smoothies. On the other hand, the pricing is generally considered fair, with an average rating of 4.7 out of 5. The innovativeness of the business is also noteworthy, with a rating of 4.2 out of 5, indicating that the company is doing a good job of staying ahead of the curve and offering new and exciting products. Overall, the business seems to have its strengths and weaknesses, and it's clear that they are working to improve in areas where they are falling short.The reviews suggest that some customers have had issues with the cleanliness and hygiene of the store, which is a major concern for any food business. One customer even reported seeing employees handling smoothies with dirty hands and having to clean the counters themselves. This is a red flag and suggests that the business needs to take steps to improve its cleaning and sanitation procedures. On the other hand, many customers have praised the friendly and helpful staff, which is a major plus for the business. The staff seems to be knowledgeable about the products and are happy to make recommendations and suggestions.The menu seems to be diverse and offers a range of options for customers, including smoothies, bowls, and other healthy snacks. The prices are generally considered fair, with most customers saying that they are worth the money. However, some customers have noted that the menu can be limited at times, and that the business could benefit from offering more seasonal or specialty items.Overall, the business has a lot of potential and is doing a good job of catering to customers' needs. However, they need to take steps to address the issues with cleanliness and hygiene, and to improve the quality of their products and services. With a little bit of effort, this business could be a real winner.