Universal City
Social Security Administration
14.77
14.77
Overview
Official website of the U.S. Social Security Administration.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Pricing
Overall
Innovativeness
Quality
Submit a review
This Social Security Office is a government service location where people can apply for benefits and services. The office is located in San Antonio, Texas, and has a specific address, phone number, and website. The office is open from Monday to Friday, 9:00 AM to 4:00 PM, and closed on weekends.The quality of service at this office is average. Some customers have reported waiting for a long time to be seen, even with appointments. However, others have had a quick and easy experience. The staff seems to be helpful and knowledgeable, but some customers have reported being treated poorly by certain employees.The pricing of services at this office is excellent, as it is a free service provided by the government. There are no costs associated with applying for benefits or services.The office is not very innovative in terms of its processes and technology. Some customers have reported having to wait in line for a long time or being asked to come back another day because the office was too busy. However, the office does have a kiosk system for checking in and a security gate for screening visitors.Overall, this Social Security Office is a decent location for people who need to apply for benefits or services. However, it is essential to be prepared for a potentially long wait and to have all the necessary documents ready. The office is wheelchair accessible, and the parking lot has designated spaces for people with disabilities.One significant issue with this office is the inconsistency in service quality. Some customers have reported being treated poorly or waiting for a long time, while others have had a quick and easy experience. This inconsistency can be frustrating for customers who are trying to get the help they need.The office could improve by implementing more efficient processes and using technology to streamline services. This could include online appointment scheduling, electronic document submission, or a more organized system for checking in and waiting for services. By making these improvements, the office could provide better service to its customers and make the experience more efficient and pleasant.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Community & Government
Government Service
Government office
Social security office
Social Security Offices
Contact business
1