Universal City
South Texas Pathology Associates
16.55
16.55
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Overall
Quality
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The location is situated in a convenient area, accessible via De Zavala Rd Road. The building is wheelchair-friendly, with accessible parking, restrooms, and entrance. The pathologists at South Texas Pathology Associates are knowledgeable and professional. Despite the high-quality medical services, there seems to be an issue with transparency in billing practices. Clients have reported receiving bills months after services were rendered, with little to no prior notification. In some cases, patients were unaware of the specific services they received during their treatment. The company's billing process can be confusing, and patients may be left with unclear or disputed charges. Additionally, the pathologists' communication with clients is sometimes lacking, making it difficult for patients to get answers about their care. Some clients have reported excellent customer service and experienced a pleasant interaction with the billing department, who helped them with discounts and resolved their issues promptly. Overall, while the location offers top-notch medical services, the billing practices and communication with clients can be improved. The company's innovativeness in addressing these issues is questionable.
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Categories
Medical Service
Hospitals
Other Medics
Medical clinic
Pathologist
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