Universal City
South Texas Psychological Associates
6.47
6.47
Features
Wheelchair accessible entrance
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The business location at Building 8201, Rough Rider Dr Drive, Windcrest City offers a range of services under the guidance of psychologists. Overall, the staff is friendly and knowledgeable, with a high level of professionalism. They are always available for assistance and highly recognized within the medical community.However, some clients have experienced issues with the staff's availability and response time. There have been cases where clients were left waiting for an extended period, or where their concerns were not addressed promptly.Despite these issues, the business has a strong reputation for providing high-quality services. Many clients have reported feeling comfortable and at ease with the therapists, and have experienced significant progress in their mental health.The business also seems to have a good relationship with its clients, with many reporting feeling heard and understood by the staff. However, there have been instances where clients have felt unprofessional treatment from certain staff members.One major issue is the lack of transparency and communication within the business. There have been cases where clients were not informed about changes in their therapists or treatment plans, leading to confusion and frustration.Overall, the business has the potential to provide excellent services, but there are some areas that need improvement. It's essential for the business to address these issues and prioritize its clients' needs and concerns.The location itself is wheelchair accessible, which is a plus for clients with mobility issues. However, there have been no reports of any other notable features or amenities.The business has a co-branding partnership with South Texas Psychological Associates, which suggests a strong connection with the local medical community. However, this does not necessarily impact the quality of services provided.It's worth noting that the business has received some negative reviews, with some clients expressing disappointment and frustration with their experiences. However, these negative reviews seem to be outnumbered by the positive ones, suggesting that the business has a strong overall reputation.
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Education & Learning
Psychologist
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