Universal City
Southgate on Emerald
20.40
20.40
Overview
Check for availability at our pet-friendly, affordable community in San Antonio, TX. We offer spacious 1, 2, and 3-bedroom apartments for rent; call to schedule a tour today.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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The location is a decent place to live, but it has some issues that need to be addressed. The staff is friendly and helpful, but some of them can be a bit unprofessional. The apartments are generally well-maintained, but there have been some problems with pests and mold in the past. The pricing is reasonable, but some of the amenities, such as the pool and gym, have been out of commission for extended periods of time.Some of the previous residents have had issues with their rent being charged incorrectly or being charged late fees for no reason. The staff has been known to be a bit dishonest at times, and some of the maintenance requests have taken weeks or even months to be fulfilled.However, some of the positive reviews mention that the staff is friendly and helpful, and that the apartments are clean and well-maintained. The location is also convenient, with easy access to public transportation and shopping.Overall, the location is an okay place to live, but it's not perfect. The issues with the staff and maintenance requests are a major concern, and some of the previous residents have had some pretty bad experiences. If you're considering moving here, I would recommend doing some extra research and talking to some of the current residents to get a better sense of what to expect.One major issue that stands out is the lack of communication and follow-through from the staff. Some of the previous residents have reported that their maintenance requests were ignored or forgotten, and that they were left to deal with the problems on their own. This lack of communication and follow-through can be frustrating and make it difficult to get the help you need.Additionally, some of the previous residents have reported that the apartments are not well-maintained, with issues such as mold, pests, and broken appliances. This can be a major concern, especially for people with allergies or sensitivities.Overall, while the location is not perfect, it's not a complete disaster either. With some extra research and caution, it's possible to find a decent place to live here. But be prepared for some potential issues and don't be afraid to speak up if you notice something that's not quite right.
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Apartment Rental
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