Universal City
StarBrite Cleaners
13.67
13.67
Features
NFC mobile payments
Credit cards
Debit cards
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Quality
Overall
Pricing
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This location offers a reliable cleaning service with a variety of payment options, including credit cards, NFC mobile payments, and debit cards. The drive-thru is quick and easy, making it a convenient option for customers. The staff is generally friendly and courteous, with some reviewers praising their excellent customer service. However, there have been some issues with communication and customer service, particularly with one employee who was described as "unprofessional" and "rude." It seems that the quality of the service can vary, with some reviewers reporting that their clothes were stained or ruined, while others were satisfied with the results. Some reviewers have also noted that the prices are a bit steep, although the quality of the service is generally good. One reviewer praised the attention to detail and the complimentary pressing of their clothes. However, another reviewer reported that their brand new shirt was not pressed with starch as requested. It's worth noting that the location has had some issues with lost or damaged clothes, with one reviewer reporting that their items were donated without their consent. Another reviewer was unhappy with the way their husband's Texas Rangers jersey was handled, with the owner claiming that the discoloration was due to sun damage. The location has also been criticized for being expensive, with one reviewer stating that they would take their business elsewhere due to the high prices.Overall, this location seems to offer a decent cleaning service, but with some issues to be aware of. It's essential to be specific with your instructions and to communicate clearly with the staff to ensure that your clothes are treated correctly.
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Categories
Home & Daily Service
Cleaning Service
Dry cleaner
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