Steve Chapman Motor Sales

3.5

• (1 reviews)

1222 Pat Booker Rd Road, Universal City

0.46

mil

1222 Pat Booker Rd Road, Universal City

0.46

mil

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Directions

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Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Repair services

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Reviews

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3.5

1 reviews

Pricing

4.4

Quality

3.1

Overall

3.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.5

This business location has a relatively average overall score, with some notable strengths and weaknesses. The quality of the business appears to be mediocre, with some customers reporting issues with the vehicles they purchased. However, the pricing is generally considered to be good, with some customers appreciating the reasonable prices offered.The business appears to have some features that are accommodating to customers, such as wheelchair-accessible parking and entrance, as well as the ability to make payments using credit cards, NFC mobile payments, and debit cards. They also offer repair services, which is a convenient option for customers who may need maintenance or repairs on their vehicles.However, the business has also received some negative feedback from customers, including complaints about unprofessional behavior, bait and switch tactics, and poor customer service. Some customers have reported being taken advantage of by the business, which has led to a low overall quality score.It's worth noting that the business has a good reputation in terms of being accommodating to customers with lower incomes and credit issues, which is a positive aspect of their business model. However, this is not enough to overcome the negative feedback and issues that have been reported.One notable issue that stands out is the case of a customer who reported being taken advantage of by the business, with the business refusing to return their deposit and providing poor customer service. This is a concerning issue that suggests that the business may not always prioritize its customers' needs and interests.