This budget hotel has a basic concept of providing guests with modern rooms equipped with kitchenettes and an outdoor pool. However, many guests have reported issues with cleanliness, with some finding roaches, cockroaches, and dirty floors. Some rooms have been described as smelly, with stains on the bedspreads and walls. The hotel's customer service has also been a concern, with some guests reporting rude front desk staff and long wait times for assistance. While the hotel's location is convenient for those visiting San Antonio, it's clear that there are significant issues with the property that need to be addressed. The pool, which is a nice amenity, is sometimes out of order and the water is green. One guest even reported a broken shower and no trash can in their room. Overall, this hotel seems to be a mixed bag, with some guests finding it to be a good value but others being disappointed with the condition of the rooms and the service they received. Despite the hotel's attempts to provide a clean and comfortable environment, it seems that it falls short in many areas.