This location offers a unique dessert experience with various flavors and mix-ins. It is a great place to visit with kids, and they have a good selection of vegan and soy options. The staff is generally friendly, but some reviewers have experienced rude or uninterested service. The prices are relatively low, and they offer a military discount and loyalty program. The store's gimmick of flash-freezing ingredients into ice cream right in front of you is entertaining and adds to the atmosphere. However, some reviewers have had issues with the ice cream being hard or not creamy. The store's hours are also inconsistent, with some reviewers reporting that they were closed early or not open at the expected time. Overall, it's a fun and delicious place to visit, but be prepared for some inconsistent service and quality.It is worth noting that the store's hours seem to be a major issue, as several reviewers have reported being turned away due to the store being closed or closing early. It would be helpful if the store could clarify their hours and ensure that they are consistent.