Universal City
Subway
17.75
17.75
Overview
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Features
Delivery
Restroom
Counter service
Debit cards
College students
Lunch
Healthy options
Breakfast
Wheelchair accessible restroom
Kids' menu
Dinner
Catering
Quick bite
Dinner
Wheelchair accessible seating
Takeout
Free parking lot
Solo dining
Good for kids
Lunch
Wheelchair accessible entrance
Dine-in
Seating
Vegetarian options
Wheelchair accessible parking lot
Dessert
Free street parking
High chairs
Casual
Tourists
Credit cards
Parking
Comfort food
Groups
NFC mobile payments
Vegan options
Photos & videos
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Quality
Innovativeness
Overall
Pricing
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This Subway location has its strengths and weaknesses. The main issue is the inconsistent quality of food and service, which may be due to a lack of attention to detail. Some customers have experienced difficulties with orders, such as wrong or missing ingredients, and even hair in their sandwiches. On the other hand, the prices are generally fair, with a wide range of options available. The atmosphere is casual and welcoming, making it a good spot for a quick bite or takeout. However, the innovativeness of the menu and staff could be improved, as some customers have reported the same old sandwiches and lack of new ideas. Overall, it's an average experience, with some potential for improvement.The service can be a hit or miss, with some employees being friendly and helpful, while others seem to be unhappy with their jobs. Some customers have reported being greeted with eye-rolls or a general lack of enthusiasm, which can be off-putting. On the other hand, there are some staff members who go above and beyond to ensure a positive experience, such as James, who was praised for his attention to detail and friendly demeanor.The cleanliness of the store can also be a concern, with some customers reporting seeing flies in the area where food is prepared. This is a major issue, as it can compromise the quality and safety of the food. It's not just a matter of aesthetics; it's a health concern that needs to be addressed.Some customers have reported difficulties with ordering through the app, with orders being incorrect or missing ingredients. This can be frustrating, especially when customers are relying on the app for convenience. However, when customers order in-person, the experience is generally better, with friendly and attentive staff.Despite the issues, there are some redeeming qualities to this Subway location. The staff is generally friendly and welcoming, and the food is fresh and made to order. The prices are fair, and the atmosphere is casual and relaxed. With some attention to detail and a focus on improving the quality of food and service, this location has the potential to become a top-rated Subway spot.
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Hours
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Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Categories
Restaurants & Catering
Restaurants
Fast Food
Catering
Cafes
Restaurant
Fast food restaurant
Takeout restaurant
Sandwich shop
Caterer
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