Universal City
Superior Mobile Health
7.05
7.05
Overview
Superior Mobile Health Services | San Antonio, Texas
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Superior Mobile Health has a decent reputation, but it seems to be marred by inconsistent service. Some clients have reported being on time, while others have experienced significant delays. In one instance, a patient was left waiting for over six hours. This lack of reliability can be frustrating, especially when it comes to medical care. On the other hand, the staff has been praised for their kindness and compassion, particularly in situations where patients are experiencing anxiety or difficulty. However, there have been allegations of drivers being unprofessional and making complaints to supervisors about wait times. Despite these issues, the company has shown a willingness to listen to concerns and take steps to improve their service. It's worth noting that some clients have reported being told that the company would bill them directly if the facility wouldn't process insurance, which could be seen as unprofessional. Overall, Superior Mobile Health has potential, but it needs to work on its consistency and customer service to meet the high standards of the medical community.One major issue that stands out is the lack of reliability in their service. Several clients have reported being left waiting for extended periods of time, which can be frustrating and even damaging to patients' health.
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Categories
Medical Service
Emergency Care
Ambulance service
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