The business has a good overall rating, with a strong emphasis on quality and innovativeness. The staff is very knowledgeable and helpful, with many reviewers praising their expertise and patience. Mike, in particular, has been a standout employee, with multiple reviewers singling him out for his exceptional service.The business is also very customer-focused, with a clear commitment to making the home buying process as smooth and stress-free as possible. Many reviewers have mentioned that the team was responsive to their questions and concerns, and that they were kept informed throughout the process.One reviewer did mention that they were initially working with another lender before switching to Synergy Home Loans, which suggests that the business may have a reputation for being a reliable and trustworthy option.However, it's worth noting that one of the reviewers mentioned that their credit required some improvement, and that the business helped them to qualify for a loan despite this. This suggests that the business may be willing to work with clients who have less-than-perfect credit, which could be a positive feature for some potential customers.Overall, Synergy Home Loans appears to be a well-established and reputable business that is committed to providing excellent service to its clients. With a strong team and a customer-focused approach, they are well-equipped to handle even the most complex home buying transactions.