The business has a high overall rating, indicating that customers are generally very satisfied with their experience. The quality of service is also very high, with customers praising the friendly and professional staff. The pricing is considered fair and reasonable, with some customers noting that they were able to get a refund due to the tax preparation services provided. The innovativeness of the business is also notable, with some customers mentioning that they were able to take advantage of new tax laws and credits due to the expertise of the staff.One issue that stands out is the wheelchair accessibility of the location. While the business has a wheelchair-accessible parking lot and entrance, it is unclear if the interior of the location is fully accessible. However, this may not be a significant issue for most customers, as the majority of the feedback is extremely positive.