Universal City
Texas Health and Human Services
17.65
17.65
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Free parking lot
On-site parking
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The business is located in a convenient spot, easy to find. The office is well-maintained and clean. Staff members are friendly and helpful, some of them go above and beyond to assist with the process. The office has a lot of staff, but sometimes this results in a long wait. Some staff members can be a bit dismissive or seem uninterested in helping. The office is accessible to people with disabilities. There's a free parking lot available. The staff seems to be quite knowledgeable about the services they provide. One of the issues with this location is the long wait times. Many customers have reported waiting for a long time to get help. The staff may seem a bit overwhelmed or overworked at times, which can lead to frustration. There are also some complaints about the phone system, with some customers being put on hold for a long time or not being able to get through.
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Categories
Community & Government
Government Service
Government office
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