This transportation company has received a lot of feedback from customers, with mixed results. Some customers have had great experiences with the company, praising the drivers for being courteous and helpful, while others have had terrible experiences, citing issues with punctuality, safety, and customer service. Some customers have reported that the drivers are unreliable, showing up late or not at all, while others have praised the drivers for being on time and providing a safe ride. The company has also received criticism for having dirty vans and drivers who are distracted while driving. However, some customers have reported that the company has made efforts to improve, with some drivers being friendly and helpful. One customer mentioned that the driver for their pick-up was very courteous and respectful, and they appreciated the extra effort the driver made to make their ride comfortable. Another customer praised the company for going above and beyond for their patients, but also acknowledged that the company has had its issues in the past. Overall, the company seems to have some strengths and weaknesses, and customers should be aware of these before using their services.