The Children's Courtyard on S. Walnut Avenue

2.7

• (1 reviews)

1429 S Walnut Ave Avenue, New Braunfels

13.61

1429 S Walnut Ave Avenue, New Braunfels

13.61

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Overview

Find quality childcare in your neighborhood with The Children's Courtyard. We offer early childhood educational preschool and daycare. Schedule a tour online!

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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2.7

1 reviews

Overall

2.7

Quality

2.2

Pricing

3.8

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

2.7

The reviewed business seems to be a daycare facility located in New Braunfels City. The facility offers various services, including kindergartens, community service, camping and glamping, private schools, and kids clubs. However, the overall experience of clients has been mixed. Some clients have praised the facility's staff, cleanliness, and playground, while others have expressed dissatisfaction with the director's behavior, understaffing, and the way the children are treated.One of the main concerns raised by clients is the behavior of the director, who is described as rude, condescending, and unapproachable. Several clients have reported that the director has rolled her eyes at them, ignored their concerns, and even called Child Protective Services on one client. This behavior has led some clients to question the director's suitability for the role and the overall management of the facility.Another issue that has been raised is the understaffing of the facility. Several clients have reported that there are not enough staff members to care for the children properly, leading to incidents such as children being left on the floor to sleep, not being changed regularly, and being forced to wear clothes on backward and shoes on the wrong feet. This has resulted in some children developing health issues, such as yeast infections and bruises.Some clients have also expressed concern about the facility's handling of children with special needs. One client reported that their child with autism was mistreated and neglected, and that the facility refused to provide adequate care and support.Despite these concerns, some clients have praised the facility's staff and services. They have reported that the staff is caring and attentive, and that the facility is clean and well-maintained. However, these positive experiences are largely outweighed by the negative reviews and concerns raised by clients.Overall, the reviewed business appears to have a mixed reputation, with some clients expressing satisfaction with the facility's services and others expressing significant concerns about the director's behavior, understaffing, and the way the children are treated.